Privacy Policy

Privacy and Cookies Policy

Last Updated: 20 October 2025

1. Introduction

Welcome to JBryant Coaching.
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us.

JBryant Coaching operates as a sole trader under the name John Bryant, located at 96 Fore Street, Heavitree, Exeter, EX1 2RS, and can be contacted at jbryantcoaching@outlook.com.

We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. The Information We Collect

We collect personal information that you provide directly to us, such as when you:

• Complete contact or booking forms

• Sign up for coaching programmes or classes

• Submit health or readiness questionnaires

• Subscribe to newsletters or updates

• Communicate with us via email or social media
  
  

The information may include:

• Name, email address, and phone number

• Details about your goals, fitness level, and health history

• Information submitted through forms hosted on platforms such as Calendly, Jotform, or Google Forms

• Analytical data (e.g. IP address, browser type, and usage statistics) collected via Google Analytics and Meta Pixel
  
  

We do not collect or store payment card details directly. Payments are processed securely through third-party providers such as Stripe, GoCardless, and Payhip.

3. How We Use Your Information

Your personal data is used to:

• Deliver and manage coaching and class services

• Assess health, readiness, and fitness needs

• Respond to enquiries and provide support

• Maintain accurate records for coaching, legal, and insurance purposes

• Improve our website, services, and user experience

• Share occasional newsletters or content (e.g. through LinkedIn or AWeber)

We do not sell or rent your information to anyone.

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

• Contract: To deliver services you have requested.

• Consent: Where you have actively agreed to communications or provided health details.

• Legitimate Interest: To operate and improve our business services.

• Legal Obligation: To comply with insurance, tax, or record-keeping requirements.
  
  

You can withdraw consent for marketing communications at any time by unsubscribing or contacting us directly.

5. Sensitive (Health) Data

As part of our coaching, we may collect health information to ensure your safety and tailor our guidance.
We only collect this data with your explicit consent, and it is stored securely for as long as necessary to support your ongoing or past coaching relationship.

6. Data Retention

Client and health-related data are retained for as long as needed to meet legal, insurance, and business requirements.
This ensures we can refer back to records if required for professional, medical, or legal reasons.

7. Data Storage and Security

We store data securely using encrypted and password-protected systems.
Information may be held within reputable third-party services, including:

• Stripe, GoCardless, Payhip (payments)

• Calendly, Jotform, Google Forms (bookings and data collection)

• AWeber (email communications)

• Google Analytics, Meta Pixel (analytics and performance)

All reasonable measures are taken to prevent unauthorised access, misuse, or disclosure.

8. Sharing Your Information

We only share data where necessary to deliver our services — for example, with trusted third-party platforms listed above.
We do not share your information for unrelated marketing purposes.

Some third-party services (e.g. Google, Stripe, or Meta) may transfer data outside the UK. These transfers are protected by appropriate safeguards such as standard contractual clauses and data protection agreements.

9. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of any inaccurate data

• Request deletion of your data where appropriate

• Withdraw consent for marketing communications

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been infringed
  
  

To exercise any of these rights, please contact jbryantcoaching@outlook.com.

10. Cookies Policy

Our website uses cookies to enhance your browsing experience and collect anonymised usage data.
Cookies help us understand visitor behaviour through tools such as Google Analytics and Meta Pixel.

You can manage or disable cookies in your browser settings.
By continuing to use our site, you consent to the use of essential and analytical cookies in accordance with this policy.

11. Updates to This Policy

We may update this Privacy and Cookies Policy from time to time to reflect changes in our practices or legal obligations.
Any updates will be posted on this page with a new “Last Updated” date.

12. Contact

For questions or requests regarding this policy or your personal data, please contact:
John Bryant
JBryant Coaching
96 Fore Street, Heavitree, Exeter, EX1 2RS
Email: jbryantcoaching@outlook.com